Who these terms are with
This site is operated by Capital Solutions Co., a company registered in the Arab Republic of Egypt, at 250, District 3/4, 5th settlement, Cairo, Egypt. Questions about these terms go to info@capital-solutions.co.
They apply to the public website in English and Arabic, to the client and staff portals, to guide links we send you, and to the learning platform. They do not apply to our partners’ and manufacturers’ own sites, which we link to but do not run.
The website and its content
Content on this site describes products and services we supply in Egypt. It is not clinical instruction, not medical advice, not a tender offer, and not a substitute for a specification written for your department.
Specifications, configurations, availability and prices change. Nothing on these pages is a binding offer; we confirm the current configuration and terms in writing before an order, and a contract exists only once both sides have signed one.
We try to keep the site accurate and current, but we do not warrant that every page is free of error or omission.
Medical equipment and regulatory notice
Radiotherapy and imaging equipment must be installed, operated and maintained only by suitably qualified people, under the licensing and radiation-safety rules that apply in Egypt.
Nothing on this site replaces the manufacturer’s instructions for use, the acceptance and commissioning documents, or the training that comes with a system. Where this site and a manufacturer’s documentation disagree, the manufacturer’s documentation governs.
Supply, installation, commissioning, warranty, service and training are governed by separate written contracts. Those contracts take precedence over these terms, and nothing here reduces our obligations under them.
Intellectual property
The design, text, images, layout and code of this site belong to Capital Solutions, except where stated otherwise. Partner and manufacturer names, logos, product imagery and product claims remain the property of their owners and are used with permission.
You may read, print and quote reasonable extracts with attribution for your own evaluation or procurement. You may not republish the site, extract it systematically, scrape it by automated means, resell its content, or use it to train a machine-learning model, without our written permission.
Accounts and portals
Client and staff portal accounts are issued by Capital Solutions. There is no public sign-up on the main website. The learning platform allows you to create a learner account; that account works only on the learning site and cannot sign in to the client or staff portals.
Keep your credentials confidential, use a password of at least twelve characters, and do not share an account with anybody else. You are responsible for what is done under your account, and you must tell us at once if you think it has been misused.
What you can see is tied to your role and organisation. Do not attempt to reach another organisation’s data, to widen your own role, or to view internal staff material.
We may suspend or deactivate an account — for example when someone leaves an organisation, when these terms are breached, or when we need to protect the service. Deactivating an account does not delete the tickets and history attached to it; see the privacy policy for what that means.
Acceptable use
Do not upload unlawful material, or files intended to disrupt, overload or compromise the service.
Do not upload patient-identifiable data that you are not authorised to share. Even where you are authorised, send only what a support case actually requires, and remember that the public site and the portals are not a clinical record system.
Do not probe, scan or reverse-engineer the service, circumvent rate limits or spam protections, or run automated collection against it. If you find a security weakness, report it to info@capital-solutions.co rather than exploiting it, and give us a reasonable chance to fix it.
Shared guide links
We sometimes share a document through an unguessable link, which may be password-protected and may expire on a set date.
Treat such a link as confidential to the person we sent it to: do not forward or publish it. Views are counted, and we can revoke a link at any time by rotating its token.
The learning platform
Enrolments are granted by us or bought through the platform. Access is personal to you and cannot be transferred, shared or resold.
You may not download, copy, redistribute or screen-record lesson videos or course material, or make them available outside your enrolment.
Lesson progress and quiz attempts are recorded, and quiz results may be shared with the organisation that sponsored your enrolment. Completing a course is not a professional or regulatory certification unless we state so in writing.
Paid courses and payments
Where a course is priced, the price and currency are shown before checkout. Payment is handled by Polar; we never see or hold your card details.
Access begins once payment is confirmed. If a payment is refunded or an enrolment cancelled, access ends with it.
To ask about a refund, write to info@capital-solutions.co. We may change a course’s price, content or availability, and may withdraw a course, without affecting enrolments already paid for.
Newsletter
The newsletter is double opt-in: you receive nothing beyond a confirmation message until you follow the link in it. Every newsletter carries an unsubscribe link, and you can unsubscribe at any time.
Availability and changes to the service
We aim to keep the site and the portals available, but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of the service, and carry out maintenance, without prior notice.
The public website is provided as information, as it stands, without warranties of any kind beyond those Egyptian law does not permit us to exclude.
Liability
To the extent Egyptian law permits, we are not liable for loss arising solely from use of the public pages, nor for indirect or consequential loss, loss of profit, or loss of data.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, or for fraud.
Contracts for equipment, service and training are separate written agreements and take precedence over these terms; the limits in this section do not cut down our obligations under them.
Links to other sites
We link to partner, manufacturer and social sites for convenience. We do not control them and are not responsible for their content, their products, or how they handle your data.
Privacy
Our privacy policy explains what we collect and who processes it, including the analytics and session recording that run on every page of this site. Please read it alongside these terms.
Changes to these terms
We update these terms from time to time; the date at the top of this page is the date of the current version. Continuing to use the site after a change means you accept it, and we will notify account holders by email where a change materially affects the portals or the learning platform.
Language
These terms are published in English and Arabic. Should the two versions differ, the Arabic version prevails, consistent with the governing law below.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Cairo have exclusive jurisdiction over any dispute arising from them.
Questions: info@capital-solutions.co.